PRIVACY AND SECURITY POLICY
All services provided in our store are owned and operated by our company Mai Collection Textile Trade Ltd. 9/A Kadıköy/Istanbul belongs to Mai Collection Tekstil Ticaret Ltd. Şti and is operated by our company.
Our company may collect personal data for various purposes. Below, how and in what way the collected personal data is collected, how and how this data is protected.
Some personal information (such as name-surname, company information, telephone, address or e-mail addresses) of the members by filling out various forms and questionnaires on our membership or store is collected by our store due to the nature of the business.
Our company may send campaign information, information about new products, promotional offers to its customers and members in some periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, after logging in, they can change the selection in the account information section or make a notification via the link in the notification message received.
During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes and scope specified in the 'Confidentiality Agreement' we have made with our members.
In order to identify problems with the system and to quickly resolve problems or disputes that may arise regarding the service provided, our company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.
Our company may use the requested information for direct marketing purposes by itself or its collaborators, except for the purposes and scope specified in the Membership Agreement. Personal information can also be used to contact the user when necessary. The information requested by our company and the information provided by the user or information about the transactions made through our store; It can be used by our company and its collaborators for various statistical evaluations, database creation and market research without disclosing the identity of our members, outside the purposes and scope specified in the 'Membership Agreement'.
Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation and to take all necessary measures and to take due care to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or unauthorised use or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritises the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way.
When you enter the transaction process, there are two things you should pay attention to to understand that you are on a secure site. One of these is a key or lock icon on the left side of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used in connection with the sales process and in accordance with your instructions. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for enquiry. If the usability of the card is approved, the shopping is continued. Since no information about the card can be viewed and recorded by us, third parties are prevented from passing this information under any circumstances.
The reliability of the payment / invoice / delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. For this reason, customers who order from our shopping site for the first time must first confirm the accuracy of their financial and address / telephone information in order for their orders to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.
Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, we act within the 128 bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.
Internet shopping sites with information line or customer service service and open address telephone information are more preferred today. In this way, you can get detailed information about all the issues you have in mind, and you can get healthier information about the reliability of the company providing online shopping service.
THIRD PARTY WEBSITES AND APPLICATIONS
1. Law, Decree Law, Regulation, etc. to comply with the obligations imposed by the rules of law issued by the competent legal authority and in force;
2. To fulfil the requirements of the 'Membership Agreement' and other agreements concluded by our store with users and to put them into practice;
3. Requesting information about users for the purpose of conducting a research and investigation duly conducted by the competent administrative and judicial authority;
4. In cases where it is necessary to provide information to protect the rights or security of users.