Hello - For your shopping on Mai.com.tr

For Return or Exchange.

The product you will return or exchange

Send it to us from MNG Cargo Branches with the shipment code 515344301 as counter-paid
In addition to the product, please indicate the reason for return and exchange and the product you want to exchange.
Your transactions will take less time.

Your Return or Exchange Transaction is checked within 1-3 working days after the product reaches our company.
Return transactions are carried out online via PAYTR. Payment will be refunded automatically. Refund transactions are reflected in the card account within 1-3 business days for payments made with credit cards and within 1-7 business days for payments made with debit (debit) cards. (Time varies according to the bank.)
Your cargo for refunds in refunds
Payment at the door 40 TL
Online Payment by Credit Card 30 TL
Free Shipping is charged to you as 30 TL.
Exchange shipping fee is 30 TL
Your exchange and return period is 14 Days from the date your cargo arrives.
Returns are refunded within 1-7 working days after the product reaches our company.
Mai.com.tr - You can send an e-mail to [email protected] for your questions and problems related to Return and Exchange.


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